Refunds & returns

Returns

We accept returns for items in their original condition (unworn, unwashed, and undamaged) within 14 days of delivery.

To initiate a return, please contact us at support@baddboss.com with your order number and reason for return.

Return shipping costs are the responsibility of the customer unless the item arrived damaged or defective.

Refunds

Once we receive and inspect your return, we will notify you of the approval or rejection of your refund.

Approved refunds will be processed back to your original payment method within 7-10 business days.

Shipping costs are non-refundable unless the return is due to a damaged or defective item.

Damaged or Defective Items

If you receive a damaged or defective item, please notify us within 7 days of delivery.

Provide photos of the damaged item and your order details to support@baddboss.com

We will arrange a replacement or refund at no additional cost to you.

Non-Returnable Items

Custom or personalized items are non-returnable unless they arrive damaged or defective.

Final sale items are not eligible for returns, refunds, or exchanges.

Order Changes & Cancellations

Orders can be changed or canceled within 24 hours of placing the order. Contact us at support@baddboss.com as soon as possible.

After 24 hours, orders cannot be modified or canceled as production will have begun.

Contact Us

For any questions or concerns regarding returns or refunds, reach out at support@baddboss.com